From 1st December 2014 it is a contractual requirement that all GP practices undertake the NHS Friends and Family test (FFT). The first two questions have been set by NHS England. The purpose of the question is to give patients the opportunity to provide feedback on their experience that can be used to improve services. Periodically we will send the results to NHS England. The test should take no more than a couple of minutes and we would be very grateful for your response.